We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages or readers offer advertisements. We make every effort to service the order with us as per the specifications and timelines mentioned against each product. If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. In the event the order is delivered and has been cancelled for refund due to delivery of wrong product the refund is processed.Customer refused to take the delivery, refund would not be applicable in caseof products, like HRMS, OTBS Travel CMS, etc and incase of made to order. Note: Refund is applicable for our services only. Charges for the licensed third party products would be non-refundable.
Domain Name Registration Services: Once you purchase your Domain Name, you are its owner and it cannot be "cancelled" until the duration of the domain term has expired. Domain names are controlled worldwide by Internet Corporation for Assigned Names and Numbers organization and we do not have any control over Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven business days prior to the end of the current service period. Requests received later than seven business days prior to the end of the current service period will be treated as cancellation of services for the next service period. No cancellations are entertained for those services that the IT Business had offered on promotional offer / special occasions or Discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions. Concenters also reserves the rights to cancel your account any time without any notice and refund.